Sales And Service Collaboration, From Nice to Have to Must Have?
In the business world, sales teams and customer support teams work hand-in-hand to create better customer experiences and more room for revenue growth. Together, they form a dynamic partnership that fosters collaboration and encourages new ideas. However, too often, sales and customer service teams operate in silos, missing valuable opportunities to align their goals and […]
The Impact Of Transformational Listening
The Impact Of Transformational Listening According to a study from the University Of California, poor listening skills negatively impact 70% of all employees. This means frustrating misunderstandings, workplace errors, and eroded trust within teams. While developing active listening skills is a great start to combat this, it’s not enough to truly change how your business […]
Miscommunication And B2B Client Relationships In Your Business
Poor communication is one of the most damaging elements to a business. According to a study by Project.io, at least 66% of people say they worked with a different business due to poor communication. When you think about it, this type of reaction makes sense. Think back to the last time you had a conversation […]
Unlocking the Power of Listening: Addressing Common Inhibitors to Communication
In today’s fast-paced world, effective communication is more important than ever. Yet, despite our best intentions, we often find ourselves facing common inhibitors that hinder our ability to truly listen and understand one another. In this blog post, we’ll explore the importance of addressing these barriers and the transformative impact active listening can have on […]