Video Library

DISC Overview

VIEW PRODUCT MANAGEMENT WORKSHOP VIEW CUSTOMER FACING WORKSHOP

The Benefit of Trying Story with Customers – Steve Mebius

Steve Mebius describes how using a story framework to explain why customers should follow best…

Benefits of Story Gathering – Steve Mebius

This anecdote highlights how incorporating empathy into customer conversations can significantly improve information gathering, even…

Introducing Ci2 Advisors

Ci2 Advisors is an advisory and behavioral change company that helps businesses improve their communication…

The Struggle – Steve Shander

Steve Shander reflects on his experience working with customers who were under pressure to meet…