Feature Requests: Friend or Foe?

Feature requests are a constant companion of most product managers. It seems like no matter where you go, someone has an idea — AKA a feature request — for your […]
Sales And Service Collaboration, From Nice to Have to Must Have?

In the business world, sales teams and customer support teams work hand-in-hand to create better customer experiences and more room for revenue growth. Together, they form a dynamic partnership that […]
The Impact Of Transformational Listening

The Impact Of Transformational Listening According to a study from the University Of California, poor listening skills negatively impact 70% of all employees. This means frustrating misunderstandings, workplace errors, and […]
Miscommunication And B2B Client Relationships In Your Business

Poor communication is one of the most damaging elements to a business. According to a study by Project.io, at least 66% of people say they worked with a different business […]
Unlocking the Power of Listening: Addressing Common Inhibitors to Communication

In today’s fast-paced world, effective communication is more important than ever. Yet, despite our best intentions, we often find ourselves facing common inhibitors that hinder our ability to truly listen […]